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Can I arrange for a 3rd party engineer (for example from a manufacturer) to attend and service my hardware? Yes - third party staff may attend our datacentres to service customer equipment. All visits are... Can I ship hardware or parts directly to the datacentre? Yes - please raise a support ticket so that we know to expect your consignment. There is no... Can I use a "Y" cable or power splitter? Yes! You can use a "Y" cable or power splitter on your power port(s), subject to the following... Can you install equipment or parts for me? Yes - please raise a support ticket to arrange this prior to sending any parts to our facilities. Do I need to set VLAN tagging or any other settings on my network ports? No - in most cases you do not need to setup VLAN tagging or any other special settings on your... Which speed and duplex settings should I select for my network ports? Unless otherwise indicated on your order form, your ports will work at 1000Mbps (1Gbps)...
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